Exchange Policy:

We strive to ensure your complete satisfaction with every purchase from our Blue Phoenix Boxing website. If you receive a product that does not meet your expectations, we offer an exchange within 7 working days of the order delivery date.

Please note the following conditions for exchanges:

1. Exchange requests must be made within 7 working days of the order delivery date.
2. Products eligible for exchange must be unused, undamaged, and in their original packaging.
3. To initiate an exchange, please contact our customer service team with your order details and the reason for the exchange.
4. Once your exchange request is approved, you will receive instructions on how to return the product to us.
5. Upon receipt of the returned product, we will inspect it to ensure it meets the exchange criteria.
6. If the product meets the exchange criteria, we will process the exchange and ship the replacement product to you.
7. Please note that exchanges are subject to product availability. If the requested replacement product is not available, we will offer an alternative or store credit.
8. We do not offer refunds for exchanged products. Exchanges are only for replacement of the same or similar product.

For any further assistance or inquiries regarding our exchange policy, please contact our customer service team. We are committed to providing exceptional service and ensuring your satisfaction with every purchase.