FAQ’s

How do I track my order on the courier website?

Blue Phoenix Boxing has collaborated with the industry’s best logistics (SHIPROCKET) to deliver your order accurately, in good condition, and always on time.

What happens after I have ordered? How do I track my order?

Once you have completed a successful online transaction, your order is processed at the earliest. After the order processing is completed, your products are dispatched at the earliest, the status for which and the intermediate steps will be constantly updated via emails and text messages, using information provided by you during the completion of your order. You can also check the status of your order through the courier website.

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, Paytm, Google Pay, Apple Pay, Amazon Pay, and PhonePe bank transfers. For details on accepted payment methods, please refer to our Payment Methods page.

Do you offer customer support?

Yes, we have a dedicated customer support team available to assist you with any questions or concerns you may have. You can reach out to us via email, phone, or live chat during our business hours.

Is my personal information secure on your website?

Yes, we take the security of your personal information very seriously. Our website employs industry-standard encryption and security measures to protect your data. For more information, please refer to our Privacy Policy.